Why Believe Support
Find answers to common questions about using Why Believe, managing your subscription and troubleshooting the app.
Using Why Believe
Why Believe lets you explore questions about God, Jesus, the Bible, science, suffering, doubt and faith. Browse by topic or search for a specific question to see a clear answer, along with supporting reasoning, evidence and Scripture. Use Deep Dive on any question to go further, with additional reasoning, the strongest objections, follow-up questions and sources. You can save questions to revisit later at any time.
Premium subscriptions
Why Believe offers an optional premium subscription that unlocks additional content and features. Subscriptions purchased through the iOS app are billed and managed through your Apple account. You can view, change or cancel your subscription at any time in your device's Settings app under your Apple ID, then Subscriptions.
Restore Purchases
If you've previously purchased a subscription and need to restore access — for example, after reinstalling the app or setting up a new device — use the Restore Purchases option available within the app. This will reconnect your existing subscription to your account without requiring a new purchase.
Troubleshooting
If something in the app isn't working as expected, try closing and reopening Why Believe, and confirming you're running the latest version available from the App Store. If the issue continues, reach out using the contact details below and let us know what you were doing when the problem occurred.
Contact us
For any other questions, issues or feedback, contact us at support@why-believe.com.